Telenav for T-Mobile Supported Devices: v5.1 for BlackBerr User Manual download pdf (Page 47)

• Contact Customer Support.

My TeleNav

In My TeleNav, which requires logging in with your phone number and PIN, you can also:

• Add an address and save it to the My Favorites list on your phone. The next time you launch the

TeleNav GPS Navigator application on your phone, the new address will appear in your My Favorites

and Recent Places lists.

NOTE: If the TeleNav GPS Navigator application is running on your phone when you save the address on

the website, the new address will show up in your My Favorites list or your Recent Places list only if you

have not accessed these lists in your current TeleNav GPS Navigator session. If you have already

accessed one of these lists in your current session, the new address will not appear in these lists until you

close and then re-launch TeleNav GPS Navigator.

• Manage addresses in your My Favorites and Recent Places lists (both of which update information on

your phone). These lists can grow to an unlimited length. You can also delete addresses you no longer

need.

• Manage an independent Web address book (saved to your Web address book only, not saved to your

phone).

• Update your personal information including your home and work addresses and your email address.

• Change your PIN number.

• Shop at the TeleNav online store.

If you need to migrate your TeleNav account to a different phone number, please call TeleNav Customer Care at

1-888-353-6284. For security reasons, you cannot perform this change unassisted.

16. Error Conditions

Account cancelled

You do not have a valid TeleNav GPS Navigator account. Contact TeleNav GPS Navigator Customer Care at

1-888-353-6284.

Account not found

You do not have a valid TeleNav GPS Navigator account. Contact TeleNav GPS Navigator Customer Support at

1-888-353-6284.

GPS signal weak or No GPS data

Move to an area where your device has a clearer view of the sky and can still connect with your device. Please

note that some car windshields that have heat-reflective coatings may reduce the quality of the GPS signal.

Invalid login

Your account number is your 10-digit mobile phone number beginning with area code. Your PIN is a 4-digit number

that you assign.

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Telenav for T-Mobile Supported Devices: v5.1 for BlackBerr User Manual Page 47